Legal

Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information.

Last Updated: November 2024

At Monquo Studio, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully.

1. Information We Collect

We collect information that you provide directly to us and information that is automatically collected when you use our services.

Personal Data: When you register for an account, request a quote, or contact us, we may collect your name, email address, phone number, company name, and any other information you choose to provide.

Usage Data: We automatically collect information about how you interact with our website, including your IP address, browser type, pages visited, time spent on pages, and referring website addresses.

Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. See our Cookie Policy for more details.

2. How We Use Your Information

We use the information we collect for various purposes to provide and improve our services to you.

• To provide, operate, and maintain our website and services • To process your transactions and manage your orders • To send you service-related communications • To respond to your comments, questions, and requests • To send you marketing and promotional communications (with your consent) • To improve our website and services • To detect, prevent, and address technical issues • To comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with third-party vendors who perform services on our behalf (payment processing, email delivery, hosting, analytics) • Legal Requirements: We may disclose information if required by law or in response to valid requests by public authorities • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred • With Your Consent: We may share information for any other purpose with your consent

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you • Right to Rectification: You can request that we correct inaccurate or incomplete information • Right to Erasure: You can request that we delete your personal information • Right to Restrict Processing: You can request that we limit how we use your information • Right to Data Portability: You can request a copy of your data in a structured, machine-readable format • Right to Object: You can object to our processing of your personal information To exercise any of these rights, please contact us using the information provided below.

6. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: Monquo Studio Email: hello@monquo.studio Phone: +1 (306) 500-3195 Address: Castle Road, Regina, Saskatchewan, Canada